Do you accept returns or exchanges?
Yes, we are happy to return or exchange any unworn jewellery purchased through our site, within 30 days of purchase, excluding shipping costs.
All returns must be received by Keltie Leanne Designs prior to a refund being issued. Product exchanges may be subject to shipping charges.
Please note that we are not responsible for lost or damaged returns or exchanges.
Do you offer repairs?
We will be glad to repair any of our pieces that have broken through normal wear, during the first 3 months after purchase. After 3 months, we still offer repairs on our designs, though a repair fee may apply depending on the nature of the work required.
Shipping costs are the responsibility of the customer.
Please contact us at firstname.lastname@example.org to arrange returns, exchanges & repairs.